Refund policy

At Lavender & Lace Boutique, we want you to feel confident and beautiful in every purchase. If something isn’t quite right, we’re here to help with an easy and transparent return process.  

In-Store Purchases

Returns must be made within 14 days of purchase All approved returns will be issued as store credit only Original receipt is required  

Online Purchases

Returns must be requested within 14 days of delivery Once approved, items must be shipped back within 5 days All approved returns will be issued as store credit only Original shipping charges are non-refundable  

Return Eligibility

To qualify for a return, items must be: Unworn, unwashed, and in original condition Tags attached Free of stains, odors, makeup, or deodorant Items that do not meet these standards will not be accepted.

Final Sale Items

The following items are final sale and cannot be returned or exchanged: Sale or clearance items Jewelry and accessories Bodysuits, intimates, and swimwear Seasonal or holiday merchandise

Return Shipping (Online Orders)

Customers are responsible for all return shipping costs We recommend using a trackable shipping method Lavender & Lace Boutique is not responsible for lost or damaged return packages.

Damaged or Incorrect Items

Must be reported within 3 days of purchase (in-store) or delivery (online) Items must remain unworn with tags attached Once approved, we will offer a replacement or store credit  

How to Start an Online Return

To begin a return, please email us at: welove.lavenderandlace@gmail.com Include: Order number Item(s) you wish to return Reason for return  Policy Agreement By purchasing from Lavender & Lace Boutique, you agree to the terms of this return policy.

We appreciate your support and are so grateful to be part of your shopping experience!